Interviews
Finding people affected by your civil rights issue is extremely important in the process of understanding and solving your issue.
Tips for interviewing
Format
Ideally, interview in person. Interviewing in person will allow you to understand emotions and get the most information compared to a text based interview. [2]
During the interview
Ask questions on topic and make sure to stay on topic. [2] Focus on experiences. Don't forget to ask the interviewee what they think about the system and how it could be fixed.